Customer Service

Refunds:

We want you to be completely satisfied with our seeds. If a variety does not perform as expected let us know within one year of the purchase and your money will be refunded. We do not refund shipping costs.  Because of the living nature of seeds, we can only guarantee our seeds for one year after purchase.

Germination rates:

Germination rates are tested annually each December and only seeds which meet the Federal Seed Act germination minimums are sold.  However, most of our varieties far exceed federal germination standards.  If you have not grown a crop before, please follow the planting instructions as some seeds require light, stratification, scarification, specific germination temperatures, or other special conditions to germinate.  We do our best to list the optimum germination conditions for crops, especially those varieties which require what we consider "special" or unexpected conditions.  While germination rates are not published on this website, you may contact us to find out tested germination rates and dates for any variety.

You can help keep the germination rates of your seeds high by storing them in a cool, dark, and dry place once you get them.  Take them out of hot mailboxes and cars ASAP!  Do not store seeds in the same room with potatoes or apples.

Privacy policy:
Giving Grounds Seeds is a secure website which does not share or sell customers' personal information. Sign-up for our newsletter is voluntary and may be revoked by the recipient at any time.

Questions?  We'd love to hear from you!
Contact:  Julie Sheen, julie.givingground@gmail.com